Overview
Your privacy matters to us.
This Privacy Policy explains how Terps USA LLC ("Terps USA," "we," "us," or "our") collects, uses, discloses, and safeguards information when you visit terpsbudwash.com or terpsusa.com (the "Site"), interact with our marketing, or purchase TerpsUSA Bud Wash and related products (the "Products"). By using the Site, you agree to the practices described in this policy. If you do not agree, please do not use the Site.
What We Collect
Information We Collect
👤 Information You Provide
Name, email address, shipping and billing address, phone number, and payment details when you create an account, place an order, subscribe to our newsletter, contact customer support, or fill out a form on the Site. Payment card data is processed by our third-party payment processor and is not stored on our servers.
🖥️ Information Collected Automatically
When you browse the Site, we automatically collect certain information through cookies and similar technologies, including:
- IP address, browser type, and device information
- Pages viewed, time on page, and referring/exit URLs
- Approximate geographic location (city/region level)
- Purchase and browsing behavior on the Site
🤝 Information From Third Parties
We may receive information about you from payment processors, shipping carriers, analytics providers, and advertising partners, which we combine with the information described above.
Why We Collect It
How We Use Your Information
We use the information we collect to:
- Process and fulfill orders, including shipping and payment
- Communicate with you about your order, account, or support requests
- Send marketing communications, where you have opted in, and allow you to opt out at any time
- Improve the Site, our Products, and the customer experience
- Detect, prevent, and address fraud, security, or technical issues
- Comply with legal obligations, including age-verification and shipping-eligibility requirements related to our Products
Tracking
Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies to operate the Site, remember your preferences, analyze traffic, and support advertising. This may include tools such as analytics platforms and advertising pixels operated by third parties. You can control cookies through your browser settings; disabling cookies may affect Site functionality, including checkout.
Disclosure
How We Share Information
| Recipient | Purpose |
|---|
| Payment processors | To securely process payment for orders |
| Shipping carriers | To deliver Products to your address |
| Service providers | Hosting, email delivery, analytics, and customer support tools acting on our behalf |
| Legal & compliance | Where required by law, regulation, or to protect our rights, safety, or property |
| Business transfers | In connection with a merger, acquisition, or sale of assets |
We do not sell your personal information for monetary consideration. Where applicable state law defines "sale" or "sharing" more broadly (such as for certain advertising purposes), you may have rights to opt out — see "Your Rights & Choices" below.
Protection
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Duration
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, including to comply with legal, tax, accounting, or reporting requirements, and to resolve disputes.
Control
Your Rights & Choices
Can I access or delete my information?
Depending on your state of residence, you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of certain processing. To make a request, contact us at contact@terpsusa.com.
Can I opt out of marketing emails?
Yes. Every marketing email includes an unsubscribe link. You may also contact us directly to be removed from marketing communications. Note that you may still receive transactional emails related to your order.
Do you honor "Do Not Track" signals?
Our Site does not currently respond to browser "Do Not Track" signals. You can manage tracking through your browser and cookie settings.
Age Restrictions
Children's Privacy
The Site and our Products are intended for adults. We do not knowingly collect personal information from anyone under 18 years of age. If we learn that we have collected information from a child under 18, we will delete it promptly. If you believe a child has provided us information, please contact us.
Updates
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after changes are posted constitutes acceptance of the revised policy.